BrightGauge

Brightgauge is an online client reporting dashboard where you can view various aspects of your support tickets with your IT Provider. BrightGauge Client Reporting system offers a simple layout and automation of ticket data, enabling you to monitor support productivity on from a web-based dashboard.

Big Data

Big data refers to large volumes of structured and unstructured data that are too complex to process using traditional data processing methods.

Blockchain

Blockchain is a decentralised and distributed digital ledger that records transactions across multiple computers to create secure and transparent records.