To put it simply, we make life easier for our clients. IT is the blood flow of Britain’s businesses and organisations, and our role is to keep it running smoothly. Over the last 2 decades, our winning approach has been to simplify when there’s complexity, solve when there’s a problem, and stay human when other IT providers would turn into robots.
We believe ‘know-who’ is more powerful than ‘know-how’. As an organization, you don’t need to master your IT systems – that’s not what you do best. You just need a partner you can trust to do it all for you. We’re on hand to proactively optimise, troubleshoot and make your IT issues go away.
As you may have seen, we’ve earned an impressive reputation. We’re delighted to partner with Microsoft, Sophos, Apple, Dell, HP and have Cyber Essentials, ISO 27001 & ISO 9001 accreditations. We offer a host of different IT, web, software, cloud and online marketing services.
We’re more than just ‘the IT guy’. We’re your partners. We fit right in with your team, helping every day run smoothly. Don’t sweat, don’t lose productivity, just make your IT Qlic.
We’ll never drop our high standards or compromise on excellence.
We don’t exist to simply fix problems, we’re here to guide, enrich and evolve our clients.
We always look to level up – from our solutions to our service, optimisation is constant
We’re genuine and committed, we just wouldn’t be here if our hearts weren’t in it!
At Qlic we are professional, and excellence driven. It is within our culture to deliver a customer centric service that goes beyond expectation and we are proud of the reputation we have earned within the industry. Above all else we have a strong team ethic, we work hard to build a create an environment where our staff can flourish, happy staff result in happy customers in our experience.
Why Choose Qlic?
A company to manage all of your IT, internet and communications services.
Dedicated Technical Team
One point of contact for all sales and technical queries.
Bespoke Support Package
Tailored to your organisation. You only pay for the services you needs.
Enabling us to provide solutions based on experience within professional services.
Remote monitoring enables us to find and resolve problems before they affect your organisation.
Payment plans available from 3 months to 5 years.
Our Quality Assurance
Qlic are dedicated to providing the highest quality of customer service, quickly and efficiently, delivering technical expertise in a clear, approachable, and easy to understand manner. We deliver IT solutions from industry leading technology providers to our clients that are reliable, provide value and are above all, secure.
The key to success in fulfilling this mission is a total commitment to meeting our customer needs and contractual obligations, ensuring transparency and uniformity in the services we provide and demonstrating our commitment to improving our quality performance. Qlic’s staff members are encouraged to actively participate in the IMS and develop their knowledge and skills to always deliver the best possible service. Our training and staff development programmes reflect this aim.
At Qlic, we aim to;
Provide effective support and customer service for all clients.
Continually review and challenge department processes, to ensure we are being efficient and forward thinking.
Steadily increase business revenue and profits, to ensure longevity and maintain healthy business growth.
Information Security Policy
Information security is a vitally important asset, and we all have a responsibility to make sure that all information is kept safe and used appropriately. Without due care, information can be misplaced or leaked, which may affect the confidentiality, integrity and accessibility of electronic data and paper format. Therefore, Qlic has adopted Information Security measures that complies with stringent legal requirements under GDPR and provides the necessary assurance that all data held and processed by us is treated with the highest appropriate standards to keep it safe.
Qlic work to ISO27001:2013 Information Security Standards to protect our data and customer data. Qlic will make the necessary resources available to ensure that our Information Security Management system is adequate and robust.
We are committed to continually improving our performance by;
Making sure that only those who need access to data have that access.
To use all appropriate technological methods available at the time.
Provide staff training and awareness when required.
To protect the confidentiality, integrity, and accessibility of information.