Managed IT Support & Services

Tailored for your Business

IT Support

No IT problem too big or too small, our expert support team is here to look after your business network, ensuring your systems run smoothly and efficiently.

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PROJECT MANAGEMENT

We advise businesses on how best to use IT to achieve their business objectives. From new IT Infrastructure to installations and upgrades.

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Cloud Solutions

Whether you are a startup or national business, we have a cloud solution to suit your needs. Our solutions meet the highest security and compliance standards.

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Cyber Security

Everything you need to keep your IT network and systems secure, from encryption to Cyber Essentials. Qlic has your cyber security covered!

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Qlic IT For Business

To put it simply, we make life easier for our clients. IT is the blood flow of Britain’s businesses and organisations, and our role is to keep it running smoothly. Over the last 2 decades, our winning approach has been to simplify when there’s complexity, solve when there’s a problem, and stay human when other IT providers would turn into robots.

We believe ‘know-who’ is more powerful than ‘know-how’. As an organisation, you don’t need to master your IT systems – that’s not what you do best. You just need a partner you can trust to do it all for you. We’re on hand to proactively optimise, troubleshoot and make your IT issues go away.

As you may have seen, we’ve earned an impressive reputation. We’re delighted to partner with Microsoft, Sophos, Apple, Dell, HP and have Cyber Essentials, ISO 27001 & ISO 9001 accreditations. We offer a host of different IT, web, software, cloud and online marketing services.

We’re more than just ‘the IT guy’. We’re your partners. We fit right in with your team, helping every day run smoothly. Don’t sweat, don’t lose productivity, just make your IT Qlic.

Service Desk Statistics

0 Seconds

Average Telephone Response Time

90 %

SLA Target
Hit

70 %

Incidents Resolved on Initial Contact

78 %

Incidents Resolved Without Escalation

0 %

Incident Tickets
Re-Opened

0 %

Incidents Escalated to On-Site Engineer Visit

Qlic is Trusted By...

"I just wanted to say a HUGE thank you for all your help and support over the last couple of years. I’m leaving AG and before I go I just wanted to let you know how grateful I am for all the help and support you’ve given me over the last couple of years. You are valued and appreciated more than I can say. I wish you all much luck, love, light and good health for the future. Lets hope 2021 is a better year."
KATIE BURTON-SPEARING
KATIE BURTON-SPEARING
"I have to say that with this transition Qlic were spot on during the analytical phase, and then incredibly flexible and professional during the implementation stage. These sorts of transitions are never easy, not just because of the technology but because they involve people and significant change. Qlic handled this effectively through the whole process, and I found them easy to work with on what are always more challenging projects than they may look like to the uninitiated. I would have no hesitation in recommending for other projects."
CHRIS LANG
CHRIS LANG
"We have been working with Qlic for the last 15 years and have found the team second to none. The installation of the new server followed the changing of several PC’s within the office a few months before and was worked to our quiet time of the year. The 2 engineers were in over a weekend and completed the install on time and with very little problems. They were in with our team first thing on the Monday after, going over any niggles or problems found and stayed with us for most of the morning explaining the new procedures for accessing our PC’s when we are out of the office. All in all a very successful install."
MICHAEL MCMAHON
MICHAEL MCMAHON
"We have enjoyed a great relationship with Qlic, more recently with Peterhouse, but also with a company that Peter and I founded in 2004, called London Bridge Capital. The service that we received then was second to none, which prompted me to call Qlic when Peterhouse was formed. Imagine my surprise when Ben Turner answered my call! Goes to show what a good company Qlic is, retaining customers and staff long-term and still providing a great service."
LES BRADY
LES BRADY
"We moved to Qlic in April 2014 and have never looked back. Long gone are the days of having to wait for ages to get our IT issues to be fixed. Qlic paid us an initial visit, did an audit and came up with recommendations. We implemented 100% and have been extremely happy. The service they provide is excellent, the knowledge great and the staff really helpful. We would recommend Qlic as an IT partner anytime."
ANIL PHAKKEY
ANIL PHAKKEY
"Qlic and our Account Manager helped us every step of the way with building our new website. They always had a fantastic understanding of our requirements and our vision. When going into a project like this it is essential to have the support and knowledge of a team who can guide you every step of the way. The development team were also tested and came through every time to make our requirement reality. We are thrilled with our new website and have had amazing feedback thus far, we also have lots of exciting additions that we look forward to working on with them again in the future."
DEBRA PAYTON
DEBRA PAYTON
I just wanted to say that the service I received has been excellent. Even though I am a small business, the whole team, made me feel that they totally understood my worry, spoke to me in a language that I could understand (IT wise) and made me feel like they were totally going to resolve my problem. Thanks so much for all your help and support. I cannot believe how much quicker my new PC is and am loving the screen and It is fab to know everything is secure and backed up. You really are my dream team!
LISA MURRAY
LISA MURRAY
"Qlic have provided our business with excellent affordable IT support and advise for a number of years. The team are friendly, helpful and provide consistently good customer service."
BHD ARCHITECTS
BHD ARCHITECTS
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Our Trusted Partners

partner-apple
partner-avg
partner-sophos
cyber
partner-quickbooks
partner-ms1
partner-sage
partner-ms2
partner-hp
partner-exchequer
dell certified
it goverance

Latest Blog News

8 Ways To Stay Productive In The Workplace

12th January 2022

Staying productive whilst at work can sometimes be challenging however, there are ways in which you can increase your productivity significantly. Whether it be the equipment you use in the office or your routine whilst being in the workplace, there are several options for everyone to take on board to ensure increased productivity!

Our Goals For 2022

7th January 2022

Every year we like to collate our goals and aspirations for the year ahead as a team. We believe this motivates our whole team to work together to achieve these goals and turns those January blues into motive and inspiration! This year we have come up with 4 amazing goals which we will strive to achieve in 2022. Here they are…

2021 : Year In Review

13th December 2021

2021 for Qlic has been one of the most exciting years for us to date! We have reached some unforgettable milestones…

3 Top Tips for Passing Cyber Essentials

2nd December 2021

The Cyber Essentials scheme is a cyber security standard, which organisations can be assessed and certified against. It identifies the security controls that an organisation must have

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