Sundridge Park Golf Club is a well established golf club offering members a high quality playing experience across beautifully maintained courses. Alongside the golfing facilities, the club provides practice areas, a driving range and a welcoming clubhouse environment. Member experience, safety and smooth day to day operations are central to the club’s reputation, supported by reliable communication across the site.
Sundridge Park Golf Club required a dedicated panic phone solution for its driving range to support staff and visitor safety. While the club’s main telephony services continue to be provided through existing Daisy phones for the majority of users, the driving range presented a specific requirement. The team needed a straightforward, dependable phone that could be used quickly in the event of an incident, without complicating the broader telephony environment. The solution needed to integrate neatly into their current setup, provide clear voice quality and be simple for staff to use under pressure. Reliability, resilience and ease of support were key priorities, so the club sought a modern approach that would fit naturally alongside the rest of its communications.
We proposed and installed an Elevate VOIP solution specifically for the panic phone located in the driving range. The focus was to deliver a robust, easy to use endpoint that would function reliably in an area where safety and rapid communication are essential.
Our team worked with Sundridge Park Golf Club to understand the physical layout of the driving range, the typical usage patterns and the escalation procedures in the event of an incident. Based on this, we configured the Elevate extension so that calls could be routed quickly to the appropriate contacts within the club, ensuring that assistance can be reached without delay.
The VOIP handset was positioned for maximum accessibility and was configured with straightforward dial options, keeping operation simple for any authorised staff member. Behind the scenes, Elevate provides a resilient, cloud hosted telephony service, which means the panic phone is supported by a modern platform with central management, monitoring and support.
We ensured the new solution complemented the existing phones provided through Daisy elsewhere on site, avoiding disruption to established processes. Training was provided so staff understood when and how to use the panic phone and who would receive calls in different scenarios. This approach delivered a dedicated safety focused communication tool, fully supported by the same team that manages the club’s IT environment.
The installation of the Elevate VOIP panic phone at the driving range has strengthened safety and communication procedures at Sundridge Park Golf Club. Staff now have a clearly designated device that can be used to contact key personnel rapidly in the event of an incident. The reliable VOIP connection supports clear audio quality, helping ensure accurate communication at critical moments.
Because the solution is managed by the same team that supports the club’s IT services, any changes or checks can be handled quickly and efficiently. The new setup operates alongside the existing Daisy phones without complication, giving the club a focused improvement in safety communications without the need for a full system overhaul. Overall, the club has gained additional reassurance that its driving range is supported by a modern, dependable panic phone solution.
- Dedicated panic phone installed at the driving range
- Strengthened phishing, malware, and spam protection
- Clear and simple call routing to key contacts in the club
- Enhanced safety procedures for staff and visitors
- Solution managed by the same team that supports existing IT services
- Seamless operation alongside the current phone estate
