IT Support, Consultancy,
Managed IT Support in London & Kent
No IT problem too big or too small, our expert IT support team is here to look after your IT network. We pride ourselves on delivering the best IT support to ensure your systems are running smoothly and efficiently.
Project Management
We cover all of your IT needs from new IT infrastructure to installation and upgrades. All fully project managed by our expert team.
Cloud Solutions
Whether you are a start-up or a national enterprise we have a cloud solution to suit your business needs.
Managed Cyber Security
Everything you need to keep your IT network and systems secure, from encryption to Cyber Essentials certifications.
Consultation Process
STEP 1INTRODUCTION & FACT FIND MEETING
We will meet with you to discuss your project in detail and ask all the necessary questions, in order to provide you with a comprehensive proposal. Our account managers are fully trained in both sales of, and technical specifics for, our full range of products and services.
Step 2SOLUTION DISCOVERY & CLIENT PROPOSAL
Between meetings we will liaise with all relevant parties (including existing client vendors, if required) to provide an accurate proposal, including detailed information on the solution provided, commercial terms and agreement specifics.
Step 3PROPOSAL PRESENTATION & OUTCOME MEETING
We will present our proposed solution and answer any questionse. Once you are happy with our proposed solution and all questions have been answered to your satisfaction, as with all new services, we require a signed agreement to proceed with providing the services outlined in the proposal.
Step 4ASSIGNMENT TO YOUR DEDICATED PROJECT LEAD
Our operations manager will review your project internally and assign to you, a dedicated project manager & assistant team that best suit your organisation, and the technical details of your project. Your project manager will then send you an introductory email and be your point of contact through the duration of the project.