Connectivity Migration: What to Expect When Moving with Qlic

3 minutes

Changing connectivity provider can seem like a complicated process, with concerns about downtime, equipment changes, installation visits, and business disruption.

At Qlic, we aim to make the migration as simple and stress-free as possible. Whether you’re moving to SoGEA, FTTP, or a leased line, we manage the process from planning through to installation and testing.

Will There Be Any Downtime?

In many cases, downtime can be kept to a minimum or avoided altogether. We work closely with network providers to have new services installed and tested before existing connections are disconnected wherever possible.

If a brief interruption is unavoidable, we’ll explain what to expect in advance and schedule the migration to reduce disruption to your organisation.

Do You Need New Equipment?

That depends on your current setup and the service being installed.

Some organisations can continue using existing equipment, while others may require a new router or firewall. We’ll assess this as part of the planning process and confirm any requirements before the project begins.

How Long Does a Migration Take?

The timeline varies depending on the type of connectivity being installed.

Broadband and FTTP services are typically completed more quickly, while leased lines and dedicated fibre installations can take longer due to surveys or infrastructure work. We’ll provide a clear timeline and keep you informed throughout the process.

What Happens on Migration Day?

Our team will oversee the process from start to finish. Typically, this involves:

  • Confirming the new connection is live
  • Configuring and connecting equipment
  • Testing internet connectivity
  • Checking key business services
  • Confirming everything is working as expected

Where Qlic is managing the migration, we’ll guide you through each stage and be on hand to answer any questions.

Additional Resilience and Backup Connectivity

For organisations where internet connectivity is business critical, additional resilience may be desirable.

Qlic can provide or recommend backup connectivity options such as a secondary FTTP service, an alternative fibre circuit, or 4G/5G failover connectivity. These solutions can provide extra protection during the migration process and ongoing resilience once the new service is live.

Fully Managed from Start to Finish

From coordinating provider installations and engineer visits to configuring equipment and testing services, Qlic can manage the entire migration for you.

Our goal is simple: to help your organisation move to a better connectivity solution with as little disruption as possible, while ensuring you remain informed and supported throughout the process.

Looking to Switch Connectivity Provider?

Whether you’re considering SoGEA, FTTP, or a leased line, Qlic can help you choose the right solution and manage the migration from start to finish. Get in touch with our team to discuss your requirements and explore the options available.

Rae Dawson

Marketing

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