AI Call Summary for Businesses
AI Call Summary helps your teams capture important information from calls automatically.
Make Every Conversation More Useful
Spend less time taking notes and more time focusing on the conversation.
AI Call Summary with Elevate Voice helps your teams capture important information from calls automatically. Using AI-powered transcription and summaries, employees can quickly revisit what was discussed without relying on handwritten notes or memory.
Business teams have important conversations every day with supporters, donors, service users, volunteers and partners.
AI Call Summary helps turn those conversations into useful, accessible information, making it easier to understand what was discussed and identify what needs to happen next.
Key Benefits
AI-generated call summaries
Call transcription
Quickly revisit key information
Reduce manual note taking
Support more effective follow-ups
Improve visibility of important conversations
Less Admin for Your Teams
Whether you’re speaking with a donor, coordinating volunteers or discussing services with a partner, employees can concentrate on the conversation while AI Call Summary helps capture the details.
As part of Elevate Voice, it also means your business can benefit from AI without introducing another disconnected platform.
AI Call Recap with Qlic IT
Qlic IT can help you introduce AI Call Summary as part of your wider Elevate Voice solution, ensuring it’s configured around the way your organisation communicates.
With over 20 years’ experience supporting the third sector, we’ll also help you consider the security, access and data protection requirements surrounding AI-powered communications.
Get More from Every Call
Reduce administration and help your teams turn conversations into action with AI Call Summary.
Find Out More About Qlic IT's Telephony Offering
Find out more about our telephony offering, book your free consultation
Elevate AI Summary Demo
AI Call Summary FAQs
What is AI Call Summary?
AI Call Recap uses AI to transcribe and summarise conversations, helping your team quickly revisit key information without having to manually document every part of a call.
How can AI Call Recap help businesses?
It can reduce the administrative burden associated with taking notes and documenting calls. This can be useful for teams regularly speaking with supporters, donors, volunteers, partners and other contacts.
Is AI Call Recap part of Elevate Voice?
Yes. AI Call Recap is available as a capability within Elevate Voice, allowing your business to introduce AI-powered call summaries as part of its wider communications solution.
What is included with AI Call Recap?
- Transcription: A complete, record of everything said during the call.
- Sentiment Analysis: An instant read on the overall tone of the call.
- Topics: Key subject groupings from the conversation with sentiment applied.
- Summary: A concise recap of the call’s main points.
How is call data secured?
All data is processed and stored in Intermedia’s secure data centers. AI processing uses Azure OpenAI. Data is encrypted, access-controlled, and managed with retention settings consistent with Archiving standards.
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