Cannon Events is a growing events management company that delivers professional coordination and support services for corporate functions, exhibitions and public gatherings. With an increasing portfolio of clients and a busy calendar of activity, the organisation relies heavily on dependable communication tools to keep staff connected both on site and remotely. Their team frequently operates across multiple locations, making streamlined mobile communications essential for day to day operations.
The organisation had been using a collection of mobiles and SIM cards sourced over time from various suppliers. As the business grew, this approach became difficult to manage. Different contract dates, limited usage insights and inconsistent support created unnecessary administrative work. Staff also lacked a unified communication platform that would enable effective collaboration when working away from the office. These issues contributed to inefficiencies, with teams often relying on several separate tools to stay in touch. Cannon Events recognised the need for a modern, centralised system that would simplify management, provide predictable costs and support the way their staff communicate during event delivery.
We recommended implementing Elevate, an all in one communication and collaboration platform, to bring consistency and clarity to the organisation’s mobile and communication environment. Working closely with Cannon Events, we deployed Elevate licences for four users who were most dependent on reliable mobile connectivity and voice services. The solution was configured to ensure seamless calling, messaging and conferencing across devices, giving staff a single, integrated tool rather than multiple independent apps.
We also rationalised their existing mobile setup by reviewing contract details, identifying devices that could be retained and ensuring all users had appropriate plans aligned to their usage. Elevate’s mobile app allowed the team to make and receive business calls from any location, supporting flexibility without compromising professionalism. Our deployment included onboarding, guided setup and ongoing support so that staff could quickly adopt the system. By bringing communications into one central platform, we helped Cannon Events reduce complexity while giving their team a consistent and secure way to collaborate wherever their events take them.
Following the introduction of Elevate, Cannon Events experienced noticeable improvements in communication efficiency. Staff gained a reliable and unified tool for calling and messaging, reducing their reliance on multiple apps and manual workarounds. The streamlined mobile environment meant the organisation could manage its communication needs with greater ease and transparency. Predictable costs and simplified oversight allowed the leadership team to focus more on operations rather than technology management.
Users reported faster response times during event delivery and smoother coordination between team members working at different sites. With a centralised support point and a platform built for modern working, Cannon Events is now better positioned to operate efficiently as their client base expands. The solution has provided a clear foundation that can scale as the organisation evolves.
- Unified communication platform for mobile and desktop
- Simplified management of mobiles and SIM plans
- Improved coordination for staff working across event sites
- Predictable monthly costs with transparent usage visibility
- Reduced reliance on multiple communication apps
- Enhanced responsiveness and operational efficiency
