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For Charity

Specialist IT Support & Services

For your Business

Expert IT Support & Service for your Business

At Qlic we believe that our managed IT support help-desk and consultancy services are the most important part of our relationship with your organisation. Qlic offers bespoke managed IT support packages to suit your business requirements. Whether you are a small business or a large enterprise our expert IT service desk can provide efficient support for all your business IT support needs. Fast response times, robust and effective solutions and highly rated customer services are the core of everything we do.

Our support packages include dedicated account management, IT consultancy, facilities management, unlimited telephone/remote IT support, on-site support and pro-active network management. Cover is comprehensive and applies to each user; regardless of the number of devices that a user has or the type of fault.

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Why Choose Qlic?

ALL-ENCOMPASSING SERVICE

A company to manage all of your IT, internet and communications services

BESPOKE SUPPORT PACKAGE

Tailored to your organisation. You only pay for the services you needs.

DEDICATED TECHNICAL TEAM

One point of contact for all sales and technical queries.

INDUSTRY EXPERTISE

Enabling us to provide solutions based on experience within professional services.

PRO-ACTIVE APPROACH

Remote monitoring enables us to find and resolve problems before they affect your organisation.

FINANCE PACKAGES

Payment plans available from 3 months to 5 years.

About Qlic

ABOUT US

Qlic is a leading supplier of IT & web services to businesses and charitable organisations throughout the UK. Founded back in 2002, Qlic has earned an impressive reputation as a result of our professional approach, vast industry knowledge and expertise, outstanding customer service and account management.

OUR PARTNERS

We are delighted to partner with Microsoft, AVG, Sophos, Apple, Dell, HP amongst others. We also have ISO 9001, ISO 27001 and Cyber Essentials accreditation. We offer a host of different IT, web, cloud, cyber security and digital marketing services.

Our Specialist IT Services for the Business Sector

Specialist IT Support

Qlic's expert IT help-desk team is here to support your charity! We offer bespoke packages of managed IT support for charities and non-profits.

CLOUD SOLUTIONS

All Premier’s IT cloud services are based in the UK and we are a Microsoft Silver Cloud Services Partner, so you can rest assure that our IT solutions meet the highest security and compliance requirements for your business.

PROJECT MANAGEMENT

Our IT procurement team are in regular contact with our partners to ensure we have access to the latest technological advancements in the industry. The IT procurement process we follow specialises in getting you that latest hardware and software at the best prices.

EXPERT CYBER SECURITY

Qlic has a variety of managed cyber security packages that can be tailored to suit your business' IT needs.

EXCLUSIVE WEBSITE DESIGN

Your new website will be designed and developed to your exact specification and orientated towards creating an ergonomic and user-friendly experience.

Service Desk Statistics

0 Seconds

Average Telephone Response Time

90 %

SLA Target
Hit

66 %

Incidents Resolved on Initial Contact

74 %

Incidents Resolved Without Escalation

0 %

Incident Tickets
Re-Opened

0 %

Incidents Escalated to On-Site Engineer Visit

Qlic Is Trusted By

"I just wanted to say a HUGE thank you for all your help and support over the last couple of years. I’m leaving AG and before I go I just wanted to let you know how grateful I am for all the help and support you’ve given me over the last couple of years. You are valued and appreciated more than I can say. I wish you all much luck, love, light and good health for the future. Lets hope 2021 is a better year."
KATIE BURTON-SPEARING
KATIE BURTON-SPEARING
"I have to say that with this transition Premier were spot on during the analytical phase, and then incredibly flexible and professional during the implementation stage. These sorts of transitions are never easy, not just because of the technology but because they involve people and significant change. Premier handled this effectively through the whole process, and I found them easy to work with on what are always more challenging projects than they may look like to the uninitiated. I would have no hesitation in recommending for other projects."
CHRIS LANG
CHRIS LANG
"We have been working with Qlic for the last 15 years and have found the team second to none. The installation of the new server followed the changing of several PC’s within the office a few months before and was worked to our quiet time of the year. The 2 engineers were in over a weekend and completed the install on time and with very little problems. They were in with our team first thing on the Monday after, going over any niggles or problems found and stayed with us for most of the morning explaining the new procedures for accessing our PC’s when we are out of the office. All in all a very successful install."
MICHAEL MCMAHON
MICHAEL MCMAHON
"We have enjoyed a great relationship with Premier Choice, more recently with Peterhouse, but also with a company that Peter and I founded in 2004, called London Bridge Capital. The service that we received then was second to none, which prompted me to call Premier Choice when Peterhouse was formed. Imagine my surprise when Ben Turner answered my call! Goes to show what a good company Premier Choice is, retaining customers and staff long-term and still providing a great service."
LES BRADY
LES BRADY
"We moved to Qlic in April 2014 and have never looked back. Long gone are the days of having to wait for ages to get our IT issues to be fixed. Qlic paid us an initial visit, did an audit and came up with recommendations. We implemented 100% and have been extremely happy. The service they provide is excellent, the knowledge great and the staff really helpful. We would recommend Premier choice as an IT partner anytime."
ANIL PHAKKEY
ANIL PHAKKEY
"Premier Choice and our Account Manager helped us every step of the way with building our new website. They always had a fantastic understanding of our requirements and our vision. When going into a project like this it is essential to have the support and knowledge of a team who can guide you every step of the way. The development team were also tested and came through every time to make our requirement reality. We are thrilled with our new website and have had amazing feedback thus far, we also have lots of exciting additions that we look forward to working on with them again in the future."
DEBRA PAYTON
DEBRA PAYTON
I just wanted to say that the service I received has been excellent. Even though I am a small business, the whole team, made me feel that they totally understood my worry, spoke to me in a language that I could understand (IT wise) and made me feel like they were totally going to resolve my problem. Thanks so much for all your help and support. I cannot believe how much quicker my new PC is and am loving the screen and It is fab to know everything is secure and backed up. You really are my dream team!
LISA MURRAY
LISA MURRAY
"Qlic have provided our business with excellent affordable IT support and advise for a number of years. The team are friendly, helpful and provide consistently good customer service."
BHD ARCHITECTS
BHD ARCHITECTS
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    Head Office – Qlic IT Ltd,
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