Specialist IT Support & Services
Expert IT Support & Service for your Business
At Qlic we believe that our managed IT support help-desk and consultancy services are the most important part of our relationship with your organisation. Qlic offers bespoke managed IT support packages to suit your business requirements. Whether you are a small business or a large enterprise our expert IT service desk can provide efficient support for all your business IT support needs. Fast response times, robust and effective solutions and highly rated customer services are the core of everything we do.
Our support packages include dedicated account management, IT consultancy, facilities management, unlimited telephone/remote IT support, on-site support and pro-active network management. Cover is comprehensive and applies to each user; regardless of the number of devices that a user has or the type of fault.
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Why Choose Qlic?
A company to manage all of your IT, internet and communications services
BESPOKE SUPPORT PACKAGE
Tailored to your organisation. You only pay for the services you needs.
DEDICATED TECHNICAL TEAM
One point of contact for all sales and technical queries.
Enabling us to provide solutions based on experience within professional services.
Remote monitoring enables us to find and resolve problems before they affect your organisation.
Payment plans available from 3 months to 5 years.
Qlic is a leading supplier of IT & web services to businesses and charitable organisations throughout the UK. Founded back in 2002, Qlic has earned an impressive reputation as a result of our professional approach, vast industry knowledge and expertise, outstanding customer service and account management.
We are delighted to partner with Microsoft, AVG, Sophos, Apple, Dell, HP amongst others. We also have ISO 9001, ISO 27001 and Cyber Essentials accreditation. We offer a host of different IT, web, cloud, cyber security and digital marketing services.
Our Specialist IT Services for the Business Sector
Specialist IT Support
Qlic's expert IT help-desk team is here to support your charity! We offer bespoke packages of managed IT support for charities and non-profits.
All Premier’s IT cloud services are based in the UK and we are a Microsoft Silver Cloud Services Partner, so you can rest assure that our IT solutions meet the highest security and compliance requirements for your business.
Our IT procurement team are in regular contact with our partners to ensure we have access to the latest technological advancements in the industry. The IT procurement process we follow specialises in getting you that latest hardware and software at the best prices.
EXPERT CYBER SECURITY
Qlic has a variety of managed cyber security packages that can be tailored to suit your business' IT needs.
EXCLUSIVE WEBSITE DESIGN
Your new website will be designed and developed to your exact specification and orientated towards creating an ergonomic and user-friendly experience.
Service Desk Statistics
Average Telephone Response Time
Incidents Resolved on Initial Contact
Incidents Resolved Without Escalation
Incidents Escalated to On-Site Engineer Visit