Specialist IT Support & Services

For your Business

Expert IT Support & Service for your Business

At Qlic we believe that our managed IT support help-desk and consultancy services are the most important part of our relationship with your organisation. Qlic offers bespoke managed IT support packages to suit your business requirements. Whether you are a small business or a large enterprise our expert IT service desk can provide efficient support for all your business IT support needs. Fast response times, robust and effective solutions and highly rated customer services are the core of everything we do.

Our support packages include dedicated account management, IT consultancy, facilities management, unlimited telephone/remote IT support, on-site support and pro-active network management. Cover is comprehensive and applies to each user; regardless of the number of devices that a user has or the type of fault.

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Why Choose Qlic?

ALL-ENCOMPASSING SERVICE

A company to manage all of your IT, internet and communications services

BESPOKE SUPPORT PACKAGE

Tailored to your organisation. You only pay for the services you needs.

DEDICATED TECHNICAL TEAM

One point of contact for all sales and technical queries.

INDUSTRY EXPERTISE

Enabling us to provide solutions based on experience within professional services.

PRO-ACTIVE APPROACH

Remote monitoring enables us to find and resolve problems before they affect your organisation.

FINANCE PACKAGES

Payment plans available from 3 months to 5 years.

About Qlic

ABOUT US

Qlic is a leading supplier of IT & web services to businesses and charitable organisations throughout the UK. Founded back in 2002, Qlic has earned an impressive reputation as a result of our professional approach, vast industry knowledge and expertise, outstanding customer service and account management.

OUR PARTNERS

We are delighted to partner with Microsoft, AVG, Sophos, Apple, Dell, HP amongst others. We also have ISO 9001, ISO 27001 and Cyber Essentials accreditation. We offer a host of different IT, web, cloud, cyber security and digital marketing services.

Our Specialist IT Services for the Business Sector

Specialist IT Support

Qlic's expert IT help-desk team is here to support your charity! We offer bespoke packages of managed IT support for charities and non-profits.

CLOUD SOLUTIONS

All Premier’s IT cloud services are based in the UK and we are a Microsoft Silver Cloud Services Partner, so you can rest assure that our IT solutions meet the highest security and compliance requirements for your business.

PROJECT MANAGEMENT

Our IT procurement team are in regular contact with our partners to ensure we have access to the latest technological advancements in the industry. The IT procurement process we follow specialises in getting you that latest hardware and software at the best prices.

EXPERT CYBER SECURITY

Qlic has a variety of managed cyber security packages that can be tailored to suit your business' IT needs.

EXCLUSIVE WEBSITE DESIGN

Your new website will be designed and developed to your exact specification and orientated towards creating an ergonomic and user-friendly experience.

Service Desk Statistics

0 Seconds

Average Telephone Response Time

90 %

SLA Target
Hit

66 %

Incidents Resolved on Initial Contact

74 %

Incidents Resolved Without Escalation

0 %

Incident Tickets
Re-Opened

0 %

Incidents Escalated to On-Site Engineer Visit

Qlic Is Trusted By

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