Help us put the IT
3rd Line IT Support Engineer
PLACE OF WORK:
Orpington, Kent & Field Based
DEPARTMENT/UNIT:
Technical Support
WORKING HOURS:
Full Time 40hrs per week
SALARY RANGE:
Very Competitive + Commission
KEY SECTORS:
Charities & SME Businesses
WORKS WITH:
Service Delivery Manager, Operations Director, and colleagues across the business.
REPORTS TO:
Service Delivery Manager
SUPERVISES:
None
Company Information
Qlic Limited was established in May 2002. We supply IT & Web services to businesses throughout the UK. Qlic has earned an impressive reputation as a result of our professional approach, vast industry knowledge and expertise, outstanding customer services and account management. We offer a host of different IT, web, software, cloud and online marketing solutions to SMES, national charities and large corporates.
We are professional, and excellence driven. It is within our culture to deliver a customer centric service that goes beyond expectation and we are proud of the reputation we have earned within the industry. Above all else we have a strong team ethic, we work hard to create an environment where our staff can flourish, as happy staff result in happy customers in our experience.
Job Purpose
After a fantastic 12 months we are expanding, and are now seeking an excellent sales professional to join us and help us grow our business and our customer base in a competitive market place.
This new role will be a mixture of technical account management (upselling, cross-selling and nurturing existing accounts) and new business development. We are looking for a consultative seller, ideally having sold IT services in previous roles. Ideally suited to a self-sufficient, passionate and innovative individual, this is a key sales role within the business. Joining a well established sales team you will be expected to take the initiative and create your own opportunities as well as delivering high customer service levels to those clients already on board.
Knowledge of IT, cloud solutions and Managed Service Provider background would be advantageous. Excellent communication skills and computer literacy is a must.
Essential Skills
- Microsoft Server systems up to 2012 R2
- Exchange 2010 / 2013, any exposure to Office 365 would be beneficial
- Active Directory & Group Policy
- IP Networking
Further experience within some or all of the following would also be highly beneficial:
- VMware / Hyper-V
- Citrix XenApp / XenDesktop
- Web Hosting, DNS, Linux WHM / Cpanel
- Advanced IP Networking & Routing
- MCSA, MCSE or CCNA is highly desirable.
As you will be working as part of a team and will be in regular contact with our clients, team working and communication, both written and verbal, must be very strong.
This is an excellent opportunity to join a company that would be able to offer further career opportunities along with some excellent training opportunities.
Apply here
If you think you would be great for our team, send us your details and an up to date C.V: